Insight Executive was growing their own business based on empowering principals; giving staff freedom, trust and the tools to deliver. However, despite the positive, supportive and balanced working environment, the biggest challenge Insight faced was unsuccessful hires, resulting in increased costs and lost revenue. People interviewed, on paper, were not reflective of the individual who started on desk on day one. In a period of growth, hiring the right people was instrumental to Insight’s success.
What was later evident was that there were gaps in the interview process, to flag the misalignment of individuals values and cultural fit – avoiding mis-hires up front.
After working with numerous Rec2Rec agencies which resulted in further unsuccessful hires, Insight decided that a different approach was required, retaining the services of GSR2R in the summer of 2019.